1111deb's Privacy Policy — Your information is safe with us

Your trust in 1111deb.org is our greatest asset. This Privacy Policy ("Policy") clearly describes how your personal information is handled when you use any service on the 1111deb platform.

By using our website or mobile app, you agree to this Privacy Policy. This Policy is drawn up in accordance with Bangladesh's applicable data protection regulations and international GDPR guidelines.

1111deb only collects information that is necessary for service delivery, account management, and security. We do not collect excessive or unnecessary data.

In addition to the information provided during registration, records of your conversations with our support team may also be retained. This helps us maintain service quality and resolve disputes.

1111deb uses your information only for specific, legitimate, and transparent purposes. Your data is never passed on to third parties for commercial advertising under any circumstances.

• Account management: Your data is used for registration, login, password recovery, and profile updates.
• Transaction Processing: Payment information is used to process deposits and withdrawals — fully encrypted at every step.
• Identity Verification: To verify your age and identity during the KYC process.
• Security & Fraud Prevention: To detect unusual transactions or multiple accounts.
• Customer Support: To resolve your issues and answer your questions.
• Legal obligations: To meet regulatory requirements and prevent money laundering.
• Platform Improvement: To analyse user experience and improve service quality.

1111deb does not generally share your personal information with third parties. However, sharing may be required in the following limited circumstances:

• Payment Processors: With Mobile Banking, Nagad, Rocket, or your bank — solely to process transactions.
• KYC service provider: Regulated third parties for identity verification — all held to the same privacy standards.
• Legal authorities: In response to a court order or a lawful request from a government regulatory authority.
• Security Investigations: When required by regulatory authorities for fraud or money laundering investigations.

Whenever data is shared with third parties, those parties are contractually bound to uphold 1111deb's privacy standards. Data shared is always kept to the minimum necessary — only what is needed to fulfil the purpose.

1111deb uses cookies and similar technologies on its website and app. These help enhance your browsing experience and ensure the platform functions properly.

• Essential cookies: Essential for login sessions and platform security — disabling these cookies will prevent the platform from functioning.
• Functional cookies: Remembers your language, theme, and preferences.
• Analytics Cookies: To understand how many users are visiting which pages — fully anonymous.
• Security Cookies: To detect fraud and prevent brute-force attacks.

You can manage cookies through your browser settings. Please note that disabling essential cookies may prevent you from logging in to your 1111deb account.

1111deb uses industry-leading technology to protect your information. Our security infrastructure is regularly audited by independent third parties.

• 256-bit SSL/TLS encryption: All data transfers are completed through encrypted channels.
• Two-Factor Authentication (2FA): An added layer of security for account login.
• Data Encryption at Rest: Stored data is also kept in encrypted form.
• Firewall & DDoS Protection: Servers are protected against external attacks.
• Regular Security Audits: Penetration testing by third-party experts.
• Staff access to data is restricted: Only authorised personnel can access the data they need.

1111deb believes every user should have full control over their own data. You may exercise the following rights:

• Right to Access: You can find out exactly what information we hold about you.
• Right to Rectification: You can request an update to any incorrect or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Object to Data Processing: You can object to the use of your data for specific purposes.
• Data Portability: You may request a copy of your data in a machine-readable format.
• Right to withdraw consent: You can withdraw your consent to data processing at any time.

To exercise any of these rights, please contact our support team. We typically respond within 30 business days. Please note that certain data may not be fully erasable due to legal obligations.

1111deb is an adults-only platform and is strictly prohibited for anyone under 18. We do not knowingly collect any information from minors.

• Age verification is mandatory at the time of registration.
• Age is verified through a national ID or passport as part of the KYC process.
• If an underage account is detected, it is immediately closed and all associated data is deleted.

1111deb does not retain any data longer than necessary. Retention periods vary depending on the type of information:

Once the retention period expires, data is automatically and securely deleted. Some data may be retained beyond the set period due to legal obligations — in such cases, it will be anonymised.

For any questions, concerns, or complaints about our privacy policy, please reach out to our dedicated Privacy Team:

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant regulatory authority in Bangladesh. We are committed to resolving all complaints with full transparency.